HappyorNot for Transport Success through Positive Transportation Experiences

The transportation industry is high energy and fast paced, being responsible for the movement of billions of travellers per year, making the importance of measuring traveller experience and service performance a key factor in achieving success.

Organisations using HappyorNot for Traveller experience satisfaction see an improvement in satisfaction of 10%

HappyOrNot has been present in Air, Rail, and Road transportation sectors across the globe for years, providing these clients with our satisfaction and performance monitoring services.


Example Uses

transportationquestionsDownload PMB Transportation Brochure

” We needed a quick and simple method to understand our passengers’ feedback on a day-to-day basis, allowing us to understand their perception of the security process with a voluntary process, and building a clear picture over time of changing trends in passenger feedback. ” Kevin Rendle, Head of Operative Systems, Heathrow BAA

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