The Peak-End Rule – Capturing Feedback At The Right Time In The Experience
Are you measuring the experience of your service at the …
The Peak-End Rule – Capturing Feedback At The Right Time In The Experience Read More »
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Using CX insights to make strategic decisions at Georges River Council
Georges River Council is a local government area in Sydney, …
Using CX insights to make strategic decisions at Georges River Council Read More »
How a smiley face will help improve the customer experience in a first for an Australian Airport
Alice Springs Airport will be the first airport in Australia …
How New Zealand Aviation Security Service is providing a world class passenger experience one smiley at a time.
New Zealand Aviation Security Service (AVSEC) is the official provider …
HappyOrNot unveils new ‘Smiley Touch’ tablet version
HappyOrNot, the company responsible for creating the globally-recognizable ‘Smiley’ feedback system, …
HappyOrNot unveils new ‘Smiley Touch’ tablet version Read More »
CASE ARTICLE: Customer Success Story – Majoria Drugs
Customer satisfaction is an important metric for businesses as it …
CASE ARTICLE: Customer Success Story – Majoria Drugs Read More »
Kennedy Space Centre Lifts Both Shuttles and Visitor Satisfaction
In ensuring that each customer feels elevated and has a …
Kennedy Space Centre Lifts Both Shuttles and Visitor Satisfaction Read More »
HappyOrNot Reporting Major Update
In November 2017, will see a major revamp of the …
How Do We Ensure Employees are Happy and Engaged?
By Annette Franz, CCXP It all started with a tweet… …
How Do We Ensure Employees are Happy and Engaged? Read More »
HappyOrNot and ZeroCater bring instant customer feedback to the table for high-performing tech companies nationwide
HappyOrNot®, the global leader and pioneer in instant customer and …