HappyorNot for Retail

Improve your Shopper’s Experience

Ensure you offer the best service experience for your Customers

  • Monitor overall performance
  • Set goals and make improvements
  • Manage results and increase your bottom line
  • Store and Department managers gain immediate situational insight
  • Lead and motivate personnel to improve every day

Case: Improved customer satisfaction correlates with sales

3rd largest grocery retailer in Finland permanently increased satisfaction 7% by measuring and monitoring customer happiness with produce freshness – resulting in increased produce sales.


Example Uses

Download PMB Retail Brochure

“HappyOrNot helps us to create more satisfied customers, uplift the team spirit and make daily work more fun.”
Magnus Feldt, Head of People Development, Elkjøp, a division of Dixons Carphone

logo_3 logo_4