HappyorNot for Aged Care
Are you a Consumer Dictated Care Organisation?
In July 2019, new quality standards will be introduced that will change the focus from organisation processes and system quality to a consumer led dictated care approach.
Compliance with the Quality Standards is mandatory from the date of commencement. Organisations are required to demonstrate performance on an ongoing basis. Non compliance may mean action being taken under the aged care legislation or through the funding agreement with the organisation.
Compliance therefore is key for any organisation, but naturally this possesses challenges as organisation’s may not be geared in away to measure consumer feedback.
Introducing HappyOrNot for Consumer Dictated Care a packaged solution
HappyOrNot for Consumer Dictated Care will enable your organisation to:
-> Engage their Consumers
While being able to:
-> Demonstrate action and application
By doing so HappyOrNot will support an organisation’s change to meet the new standards and will provide the tools to help capture feedback, monitor and make improvement.