HappyorNot for Retail

Improve your Shopper’s Experience

Ensure you offer the best service experience for your Customers

  • Monitor overall performance
  • Set goals and make improvements
  • Manage results and increase your bottom line
  • Store and Department managers gain immediate situational insight
  • Lead and motivate personnel to improve every day

Case: Improved customer satisfaction correlates with sales

3rd largest grocery retailer in Finland permanently increased satisfaction 7% by measuring and monitoring customer happiness with produce freshness – resulting in increased produce sales.

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Example Uses

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Download PMB Retail Brochure

“HappyOrNot helps us to create more satisfied customers, uplift the team spirit and make daily work more fun.”
Magnus Feldt, Head of People Development, Elkjøp, a division of Dixons Carphone

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